At Whisker Lane, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information to provide and improve our services:

-Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect your name, email address, shipping address, payment information, and contact details.

-Non-Personal Information: We may collect data like browser type, device information, and pages visited through cookies or similar technologies to enhance your browsing experience.

-Pet Information: If you share details about your pets (e.g., name, breed, preferences), we may store this information to tailor product recommendations for your pet.

2. How We Use Your Information

We use your information for the following purposes:

– Order Processing: To fulfill and manage your orders, including shipping, returns, and customer support.– Personalized Experience: To recommend products or services based on your browsing and purchase history.

– Marketing & Communication: With your consent, we may send promotional emails or newsletters. You can unsubscribe at any time.

– Improving Our Services: To analyze site usage and improve functionality and user experience.

– Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

-Service Providers: We may share your information with trusted third parties who help us operate our website, process payments, ship orders, or send communications.

-Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, prevent fraud, or protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

-Enhance Website Performance: Cookies help us understand how visitors use our site and improve the overall experience.

-Personalization: Cookies allow us to remember your preferences and recommend products.

You can adjust your browser settings to refuse cookies, though doing so may limit some features of our website.

5. Data Security

We take reasonable measures to protect your personal information. This includes using encryption for sensitive data and limiting access to your information to only those who need it.

6. Your Rights

-Access: Request a copy of the personal data we hold about you.

-Rectify: Correct any inaccurate or incomplete information.

-Delete: Request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).

-Withdraw Consent: Opt-out of marketing communications at any time.

To exercise these rights, please contact us at info@whiskerlane.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and significant changes will be communicated to you via email or website notification.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at:

Whisker Lane

Email: info@whiskerlane.com